Privacy Policy
We (also known as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the Fern Tradecore website.
We will defend these principles:
- To be transparent about how we collect and process your personal information:
Our aim is to help you make informed decisions about how your personal data is collected, used and processed. That’s why we’ve created and maintain this website: to offer clear, relevant guidance. We employ a range of methods and procedures to share clear, relevant information on personal data usage.
If we determine you require specific details, we'll provide them at the appropriate date and time.
We are happy to answer any questions you have and clarify any limitations imposed by law. You can contact us via email at the following address: info@fern-tradecore.com
- Personal data will be used solely for the purposes outlined in this policy.
We may process personal data for various purposes, including providing the website, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, complying with legal and regulatory obligations, and conducting administrative and business activities to support the delivery and use of the Services.
We also process personal data to better understand your preferences and needs.
- Leverage essential tools to safeguard your rights regarding personal data:
To enable you to exercise your rights, we’ve dedicated significant resources. Contact us anytime to request access to your personal data. We can modify or delete it, or restrict its use for specific or general purposes. We can also transfer your data to you or to a third party. We’re ready to fulfil your requests.
- Protect your personal data:
While we cannot guarantee complete security for your personal data, we will continue to employ a range of methods and techniques to ensure it remains protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy explains what personal data the company collects from individuals, how it processes and secures that information, and when it shares it with third parties.
This Policy addresses information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or whose identity can be established using additional information we hold or can access.
The Policy defines “processing” as any operation that involves collecting or using personal data. This includes the management, structuring, and storage of personal data.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect information from minors or permit them to use our services. If we discover any personal data pertaining to children, we will delete it as quickly as possible.
2. What personal information do we hold about you?
When you access our services and channels, or visit our website, we collect personal data. In certain situations, we may request this information directly. Otherwise, we gather your personal data by analysing your use of our services and channels or through information provided by our third-party partners.
3. You are under no obligation to provide personal information to the company, and no adverse consequences will arise if you choose not to.
You are not obliged to provide us with any personal data. However, in certain circumstances, declining to supply this data may hinder our ability to deliver specific services or, alternatively, restrict users from accessing certain areas of the website.
4. What types of personal data do we collect? When you visit our website, we gather the following personal information:
This includes details from your online activity logs, such as pages visited and interactions; traffic data, including your IP address, date and time of access; the language settings you choose; software crash logs; your browser type; and information about the device you used, such as its manufacturer, model, and operating system. This information is not personal data and cannot be used to identify you.
Personal Data We Receive From You: Any personal data you voluntarily provide when connecting through us to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number and email address.
5. Legal Basis and Reasons for Processing Personal Data
Our company processes your personal data for the purposes described in this section, in accordance with the applicable legal basis.
Unless there is a legal basis, the company cannot use your personal data. The legal grounds that permit the company to process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website, allowing us to forward it to a third-party trading platform.
- The Company or a third party may need to process data to meet their legitimate interests. For example, this may be necessary to improve our services or to defend against legal claims.
- Processing must comply with legal obligations.
Contact us by email for further details on the processing required to safeguard legitimate interests.
Below is a list of reasons and legal grounds for which we may use the personal data you provide.
To share your personal information with third parties at your request to access digital trading
If you request it, we may ask you for personal data to forward to third-party companies.
You have consented to the processing of your personal data for one or more purposes.
We require personal data to respond to your requests, questions, or concerns and to address any inquiries you may have about our services.
The legitimate interests of the company or those of a third party must be processed.
To comply with any legal, administrative or judicial obligation, personal data is processed to meet the requirements of the law.
Processing is necessary to comply with legal obligations.
We may use personal data to improve our services. This includes, among other things, crash and malfunction reports we collect regarding service performance.
The company’s legitimate interests and those of third parties must be processed.
Prevent Fraud and Misuse of Our Services
To meet our service requirements, we undertake and manage activities such as back-office operations, business development, strategic decision-making and oversight mechanisms.
Processing is necessary for the company’s legitimate interests or those of a third party.
We use various analytical techniques, including statistical methods, to support decision-making on different issues.
The company’s legitimate interests and those of any third party must be processed.
To protect our assets, rights and interests—and those of third parties—we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us in order to safeguard our rights, interests and assets—or those of third parties—in compliance with any applicable laws, regulations, agreements, conditions, terms or policies.
Processing is required to pursue the company’s legitimate interests or those of a third party.
6. Transfer of Personal Data to Third Parties
The company may also share personal data, including IP address information and user experience analyses, with third-party companies that provide services to us, such as hosting and storage providers.
You may request that we share certain personal data about you with third-party trading platforms. In such instances, we will share the information you have supplied to us with those platforms, and their use of your data will be governed by their privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services delivered to its customers.
If necessary to safeguard the rights of third parties or protect assets, the Company may disclose personal data to regulatory, local, or other official authorities.
We may also share your personal data with potential investors or buyers, or with lenders to the company or any other group company, in the event of such transactions (including the transfer or sale of assets belonging to the company or any group entity), or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other business within the group.
7. Third-Party Cookies and Services
We may utilize third-party services, such as website advertisers or analytics providers, to support our site. These services may also utilize cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or access the website. They collect information about your browsing habits and preferences to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies also support site statistics and analytics.
Some cookies we use are session cookies, which are temporarily downloaded to your device and last only until you close your browser. Other cookies are persistent, remaining on your device after you close your browser to help the website recognise you as a returning user and enable you to revisit the site with ease.
Types of cookies:
We may use them according to their intended purpose:
Cookies are essential for functionality
These cookies are essential for accessing the features you’ve requested and for navigating our website. They also enable us to provide the information, products and services you’ve asked us for.
They are required for your device to download and stream data. This allows you to navigate the website, access its features, and revisit pages you've previously viewed.
Cookies collect personal data, such as your username and last login date, to confirm that you are logged into the site.
Session cookies are removed when you close your web browser.
Functionality cookies
Cookies help us recognize you each time you visit our site and remember your preferences and settings.
They remain effective until their expiry date and are retained even after closing the browser.
Cookies for performance
We use cookies to gather statistical data on the site’s performance and to support its improvement. They also allow us to conduct in-depth analyses of our website.
Cookies store anonymous data that isn’t associated with any identifiable natural person.
They can be removed when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, adjust your browser’s settings. Below are links to guide you through the process for some of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please be aware that some or all of the website’s functions and features may not work as you expect if this happens.
ONLINE TRACKING NOTICE
The Company retains your personal data only for as long as necessary to meet the processing purposes detailed in this policy, or for extended periods when required by law, regulation, policy, or applicable orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue to share your data for an additional 12-month period.
We regularly review the Personal Data we retain to determine whether it remains necessary.
9. Transfers of personal information to third-party countries or international organizations
Your personal information may be transferred to other countries or international organizations (that is, any country other than your residence or an international jurisdiction). The Company implements all necessary measures to protect the personal data you provide and ensures that data users can exercise their rights and pursue effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has recognised as providing adequate protection for personal data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under viro Article 46 (2) (a).
- The transfer was conducted in accordance with the EU Commission’s standard contractual data protection clauses adopted under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide information on the security measures we use to protect your personal data when it’s transferred to third-party countries or international organisations. Please email info@wealthwaydigital.uk for details
10. Protecting Personal Data
We have implemented appropriate organisational and technical safeguards to protect personal data. These measures prevent the accidental or unlawful destruction, loss or alteration of personal data.
We cannot guarantee or warrant that the security of your personal data will be maintained without error. Nor can we accept liability for any intangible, incidental or consequential damages arising from its use or disclosure. This includes, but is not limited to, personal data disclosed due to transmission errors, unauthorised third-party access or any other cause beyond our control.
If legal or other obligations beyond our control arise, we may be required to share your personal data with third parties, such as public authorities. In such cases, we cannot guarantee how those parties will safeguard your personal data.
Transferring personal data over the Internet cannot be entirely secure. The Company cannot guarantee the safety of any personal data you send to us online.
11. Links to Third-Party Websites
Links to third-party websites and applications are provided on our website for your convenience. These platforms operate independently and are not overseen by the company. We are not responsible for how these sites or apps collect or process personal data. This Policy does not apply to any actions taken on these external sites or applications.
When you visit any third-party websites or apps we recommend, please read their privacy policies before deciding to access or use them. We also recommend providing any personal data directly to them.
12. Updates to this Policy
This Policy is subject to change at any time. If we update it, we will post the revised version on our website and notify you of the changes. For significant modifications, we will also inform you through the most appropriate channels and publish an announcement online. Unless otherwise specified, all amendments take effect upon publication of the updated policy.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of any personal data we hold about you, rectify any mistakes, and delete any data no longer required. You may also limit the scope of processing activities involving your personal data.
If you are an EEA resident, please refer to this page:
These rights are available to you for any personal data or information you provide to us. You may request to exercise any of these rights at any time by sending an email to the address below.
Access rights
The Company can verify that your personal data is being processed accurately. If so, you may access your personal data.
The Company will supply an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. Upon request, the data will be provided electronically.
An individual’s right to access their personal data must not conflict with the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit its capacity to fulfil the request.
Right to rectification
The Company may correct any inaccurate personal data. You have the right to request the correction of any incomplete personal data about you, taking into account the purpose of processing.
Right to Erasure
The following reasons are applicable: (a) Personal data are no longer required for the purposes for which they were collected or processed; (b) You withdraw consent and no legal basis remains to process; (c) You object at any time, for reasons specific to your situation, to the processing of personal data based on legitimate interests pursued by us or a third party; (d) Personal data have been unlawfully processed; or (e) Personal data must be removed to meet the company’s legal obligations.
This right does not apply when the processing is necessary (a) to fulfil an obligation imposed by law under European Union or member state law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you may request that the company limit its processing.
If you request that the processing of your personal data be restricted, we may only retain it with your consent; to establish, exercise, or defend legal rights; to protect the rights of another individual; or when required for a significant public interest within the European Union or its member states.
Your Right to Data Portability
If an automated system processes your data based on your consent or a contract you are party to, you have the legal right to access and review the personal information you have provided to the company.
You are entitled to request the direct transfer of your personal data from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your entitlement to erasure under applicable data protection laws. This right to transfer data does not infringe on the rights or freedoms of any other individual.
Right to challenge
You have the right to object at any time to any processing of your personal data based on our or a third party’s legitimate interests. This right extends to profiling activities conducted solely on these grounds. However, if we can demonstrate compelling legitimate reasons for processing your data, we may continue unless you show that your rights, freedoms or interests, or the establishment, exercise or defence of legal claims, override those reasons.
With regard to direct marketing, you have the right to object at any time to the processing of your personal data.
Right to withhold consent
You may withdraw your consent for us to process your personal data at any time. This will not affect the legality or lawfulness of any processing that relied on your consent before its withdrawal.
You are entitled to lodge a complaint with your supervising authority.
You may lodge an appeal with the supervisory authority established by a Member State to uphold individuals' fundamental rights in the processing of personal data within the European Union.
Laws of the European Union and its Member States may limit your rights with respect to personal data about you, as detailed in Section 13.
We will supply the information you request under Section 13 of this agreement within one month of receiving your request. If necessary—depending on the nature or volume of requests—we may extend this period by up to two months. We will notify you of any extension and the reasons for it within the initial one-month period.
As long as your request does not conflict with the provisions of section 13 of the law, we will provide the information you seek under section 13 free of charge. However, if a request is unjustified, excessive or repeated, we may charge a reasonable fee to cover administrative costs for providing the information or carrying out the requested action, or we may decline to comply.
If we have any doubt about the identity of the person making the request, the company may request additional information.